December 13, 2009   
 
G- GENIAL (The folks welcomed me upon arrival which is a good start!) R- READY (Rob & Steve were prepared and willing to help me quickly so I could be on my way E- 3 E'S, EFFICIENT, ECONOMICAL & EXPERIENCED (timely service, fair prices for the work performed and a talented, well trained staff) A- ACCOMPLISHED (repairs done as promised and work totally explained) T- THOROUGH (A+ Japanese covers all your wants and concerns making for the best repair experience in my opinion) 

Ken  S. (San Carlos, Toyota Prius)

A+:  WOW! Well here is what we think about GREAT clients such as yourself...G-GRACIOUS for your wonderful feedback, R-REMINDING us the value of great service, E-EXCEED your expectations, A-APPRECIATE you as a client, T-THANK you for your valued business.  That was fun!  Thanks again Ken = )